Shipping policy

Domestic Shipping Policy


Shipment processing time

 

All orders are processed within 2 business days

 

Shipping rates and delivery estimates

 

 

Shipment method Estimated delivery time Shipment cost
Economy 5-8 business days Free
Standard 3-4 business days Calculated at checkout 
Express 1-2 business days Calculated at checkout 

 

Shipment to P.O. boxes or APO/FPO addresses

 

We will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

 

Shipment confirmation and order tracking

 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. You can also visit our track orders page for real time updates.

 

Damages

 

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact our customer service with next steps

 

Change Of Delivery Address

 

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

 

Items Out Of Stock

 

If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

 

Cancellations

 

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

 

International Shipping Policy

 

Unfortunately,  we do not offer International Shipping at this moment.

 

Returns Policy

 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return

 

For details, please refer to our return policy